Frequently asked questions

No. Immigration Mail is a correspondence tool, not a law firm. We help you prepare and send documents — we do not provide legal advice, and the AI assistant never invents facts or legal conclusions.

Responses to immigration notices, supporting document submissions with cover letters, and explanation letters. Each has a guided workflow.

You provide your facts and objective in your own words. The AI assistant organizes that information into a professional draft. Everything is editable, and the AI never invents facts.

Yes. Before anything is mailed, you must confirm a review checklist and approve the final document.

Absolutely. The draft is fully editable — change anything, add paragraphs, or start over.

Your final document is printed, placed in a business envelope, and mailed via USPS. You never need a printer.

Standard mail typically arrives in 3–7 business days. Certified follows the same timeline with added tracking.

Yes. Every mailing includes a USPS tracking number. Certified mail adds signature tracking and proof of delivery.

Certified mail provides a USPS delivery record — your proof that the correspondence was mailed on time.

All documents and personal information are stored with encryption. We never sell your data or use it for marketing.

Yes. You can request full deletion at any time.

No. We never use your documents or correspondence content to train AI models.

No. Immigration Mail is a document preparation and mailing service. We do not provide legal advice or representation.

No. If your case involves complex legal questions, consult a qualified immigration attorney.